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COVID-19 RESPONSE
Our priority is to provide a safe and comfortable shopping experience with us. An outline of the safety measures we will be implementing at our store is listed below:
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We Have Increased Cleaning & Sanitization Protocols
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Store Customer Capacity Are Limited to 8 Customers At a Time With Interactive GO / NO GO Sign To Allow For Social Distancing Protocols
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Hand Sanitizer At Entrance of Store with Signage To Use Before Entering
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Plexi Shields Are Installed At All Counters/Cashiers
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Signage Posted on Floor for Direction Flow & Stop/Wait For Cashier
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Items Tried On By Customers will be Steamed/Disinfected and Set Aside Overnight Before It Goes Back On Shelf
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Staff Required to Complete Health Declaration at Start of Every Shift
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Staff Will Be Wearing Face Masks & Gloves At All Times
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Staff Are Encouraged to Wash Hands / Sanitize Every Available Chance With Proper Technique Poster At Sink from WCB
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High Traffic Surfaces Are Wiped Down Every Hour
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POS Credit Card Machines Are Wiped Down IMMEDIATELY Following Customers Entering of PIN # when "TAP" doesn't work or Exceeds Limit
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Computers/Keyboards/Mice Are Wiped Down Every Hour (Staff Use) and/or Prior to Use by Different Staff Member
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Common Shared Appliances Are Wiped Down by Staff Prior to Their Own Use
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Signage as per WCB Are All Placed At Entrances
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Deliveries are Made Via Rear Entrance / Common Area - Delivery People Are Not Allowed Into Main Store Area Unless Absolutely Neccessary
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We Have Adjusted Our Hours of Operation to Allow Extra Time to Clean/Sanitize After We Have Closed Our Doors To The Public
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We Have Modified Our Website To Allow For Customer Pickups To Minimize Contact Within Store
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***Update - July 2 - Although BC has started Phase 3 of Re-opening - we have continued these same protocols to ensure the safety of our staff and customers - Masks for Customers are now "Recommended" but not enforced ***
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